Our functions and activities include the sale of dog grooming demonstrations, the sale of dog grooming products, introducing people who are interested in the dog grooming industry to each other and keeping people informed about events and activities in the dog grooming industry generally.
We recognise the importance of protecting the privacy of information collected about you, and in particular information that is capable of identifying you (‘personal information’). This privacy policy governs the manner in which your personal information will be collected, used and stored. Personal information is further defined in the Privacy Act 1988. It includes sensitive information, which includes information about a person’s health, medical or criminal history, trade or professional memberships.
We collect personal information that is reasonably necessary for, or that is directly related to, our functions and activities. Examples of the personal information that we collect include your name, address, contact details, employment details and demographic information. Consistent with our purposes, we may hold sensitive personal information. We collect personal information directly from you through forms, applications and documents completed in relation to membership or services, or by capturing or recording in formation provided in phone calls, purchases or other forms of communication.
We hold all your personal information securely and we restrict access to a limited number of people who require access in order to fulfil their role within our organisation. Most personal information that we collect is stored on databases, shared drive systems, emails and in physical form.
We will use your personal information for: the purpose it was collected; another purpose for which we have obtained consent to use the information for; purposes we are required or permitted by law to use the information for (such as pursuant to a court order) or a purpose that we consider you would reasonably expect us to use the information for. For example, if we collect personal information for the purpose of creating a purchaser profile for that person, we may disclose the information to a third party for that purpose, and an Other is included in that category of third parties.
As between you and an Other, you will need to check with an Introducer about the Other’s own privacy policy, as you will also be contracting directly with an Introducer.
There are limited circumstances in which we may use or disclose information for a different purpose (a ‘secondary purpose’) without your consent, including where the secondary purpose is: directly related to the primary purpose; necessary to lessen or prevent a serious threat to the life, health or safety of any individual, or public health or safety; a permitted general situation or health situation, as defined by the Privacy Act; or an enforcement related activity and the use or disclosure of the information is reasonably necessary.
We also disclose your personal information in databases and systems to third parties located overseas for business, systems administration and systems maintenance purposes. This disclosure occurs pursuant to commercial arrangements. We take reasonable steps in our commercial arrangements to ensure any third party recipient of personal information manages that personal information in accordance with the Australia Privacy Principles under the Privacy Act 1988.
You can request access to your personal information that we hold. There is no cost for making a request and a request will be processed within 30 days. If access is not granted, you will be provided with a written statement of reasons. Your right to request access to personal information is additional to and separate from rights under the Freedom of Information Act 1982.
You may request correction or notation to your personal information held by us if it is incorrect, out of date or incomplete. There is no cost for making a request and a request will be processed within 30 days. If correction or notation is not to be made, you will be provided with a written statement of reasons. A request for access, correction or notation should be made in writing by email to our contact email listed on the Site, addressed to ‘The Privacy Contact Officer’.
Complaints about how we have managed your personal information or a request for access, correction or notation should be made in writing and sent to the Privacy Contact Officer, via the contact details referred to above. Complaints should include enough detail for proper investigation. We will investigate a complaint and provide a notification of the outcome as soon as practicable after the investigation is complete. If a complainant is not satisfied with the outcome of an investigation, they may contact the Office of the Australian Information Commissioner (OAIC). Further details about making a privacy complaint to the OAIC can be found at http://www.oaic.gov.au/privacy/making-a-privacy-complaint.
When visiting the Site, a record of your visit is logged. The following information is recorded by us for statistical purposes and is used by us to help improve the Site and our services: your server address; your operating system (e.g. Windows, MAC); your top level domain name (e.g.com); the date and time of your visit to the Site; the pages accessed and the documents downloaded; the previous site visited; and the type of browser used.
Cookies are pieces of information that the Site can transfer to your computer hard drive for record keeping. Some sections of the Site use cookies. These cookies are session-based and store your user name and ID for the duration of the session.
Again, as between you and an Other, you will need to check with the Other about that Other’s own privacy policy, as you will also be contracting directly with the Other.
